Dinner by Symphony Walk in iOi City Mall

Image Credit to gowhere.my

It's almost a cliche to see water displays with lights at hotels or shopping malls. But I assure you, Symphony Walk is no cliche. 

I was tired from a long day of work when I decided to go to iOi City Mall for dinner. Looking at the flickering lights in the distance from the ground floor entrance, my fiancé and I were drawn towards Symphony walk. We didn't plan a romantic dinner out, but there we were. The gentle breeze from the open air, glistening lights and skipping waters danced in sync to the rhythm of the melody playing in the background. It was effortless romance.

Extravagant restaurants with breathtaking views are great for eventful dinners such as valentines day or an anniversary, but once in a while you just want somewhere with a relaxing ambience and a dinner that doesn't break the bank.

If you're planning to have a fulfilling meal by Symphony Walk, you have the option of Morganfield's and Johnny Rockets. If coffee and tea is more your speed, they have Starbucks and Dal Komm Coffee too. 

Symphony Walk  features musical fountains paired with dazzling lights. It's playlist includes; Titanium by David Guetta, The Moon Represents My Heart by Teresa Teng, Happy by Pharrell Williams, Good Time by Owl City and Without You by David Guetta.

Symphony Walk Musical Schedule: 
Monday to Thursday
7:20PM | 8:00PM | 8:30PM | 9:00PM | 9:30PM

Friday to Sunday
7:20PM | 8:00PM | 8:30PM | 9:00PM | 9:30PM | 10:00PM

There's nothing more frustrating than having to look for parking in the brink of starvation. Do your belly a favour and reserve your car park at iOi City Mall.  

Download the ParkEasy app and make your parking reservation today!

Why we're focusing on ParkEasy Reserve

by Warren Chan, CEO of ParkEasy

On 24 March, ParkEasy Share will be discontinued in favour of ParkEasy Reserve. This is why.

The Beginning

On 27 Sep 2016, ParkEasy announced ParkEasy Share to the world with much fanfare. The idea was to put the power to solve parking into the hands of those who suffer from it.  The idea was to solve the parking problem together as a community. 

It's quite simple - allow people who want parking to exchange with people who are leaving their parking. Voila! Problem solved.

People were already doing that without ParkEasy, and we believed that with the help of an app, we could make it easier and thus happen more.
And guess what? We did. We succeeded.
 
In the few months that ParkEasy Share operated, we processed close to 8000 requests in 2 of the most congested malls in the Klang Valley - Sunway Pyramid and Mid Valley Megamall. The response was great with lots of positive feedback and happy repeat users. With all this great news, why terminate the service?

ParkEasy Share has Parkers and Leavers. Those who want parking, and those who are leaving. In an ideal system, the number of Parkers equal the number of Leavers. Unfortunately, we often found there were more Parkers than Leavers. There are a few reasons for this, but the main one was the Parker to Leaver conversion rate. We found that 7 out of 10 successful Parkers will become a Leaver. Ask anyone and they'll tell you this is an impressive conversion rate. Yet, it was simply not enough. 

Imagine on a normal day ParkEasy's first round of exchanges has 100 successful Parkers who later become 70 Leavers. 
Then on the next round, the most you can have is 70 Parkers, who later become 49 Leavers (70*70%). 
Then on the next round, the most you can have is 49 Parkers, who later become 34 Leavers (49*70%) and so on and so forth.

As you can see, unless you have (a) 100% conversion rate; or (b) enough 'new' Leavers who were not Parkers first, you will always find the number decreasing. Furthermore, even if you manage to get 100 Parkers to become 100 Leavers, that is only enough to maintain the user base, not to grow it. 

Two of the most famous startups that leverage the power of user communities is Uber and Airbnb. Uber has Drivers and Riders, Airbnb has Hosts and Guests, ParkEasy has Parkers and Leavers. While it may seem that ParkEasy Share is using the same model, there is a fundamental difference. While one Driver may serve many Riders, or one Host may serve many Guests; one Parker may serve only one Leaver. 

Due to this unavoidable spanner in the clockwork, we have decided to terminate ParkEasy Share.

ParkEasy Reserve

Since January this year, we've been operating ParkEasy Reserve in iOi City Mall with an amazing response and growth. Through ParkEasy Reserve, all you need to do is press "Reserve" to guarantee yourself a space for just 1 credit (RM1). Once a reservation is made, you have 1 hour to reach and claim your parking spot or else it will be forfeit together with your booking fee. 

Our vision is to emulate countries like Australia, UK and US where car park bookings have become normal. Rather than everyone visiting at the same time and fighting for parking. Customers can book appointments so that they arrive at different times and get to park instantly.

I hope you get the opportunity to try us out at iOi City Mall soon or elsewhere as we expand. 
Think of anywhere where parking is hard, like malls, shop lots, universities, schools, hospitals. 
If you or someone you know manages such an area, please let us know and we'll see how we can solve their parking problems.

After all, life is too short to be spent on parking. 

Have a Parking Awesome day!

5 reasons to go to Icescape in iOi City Mall

There's just something therapeutic about ice skating. Some might tease it's a feminine sport but head over to iOi City Mall and Icescape will prove to you that both male and female find it an enjoyable past time. 

If you've never ice skated before, particularly in iOi City Mall, these are 5 reasons why you should.

1. Skate like an Olympian. 
Okay, sort of. Icescape is the first and only Olympic sized Ice Skating Rink in Malaysia. So if you ever want to brag you did anything like an Olympian without doing any hard work, say you skated like one.

2. Awesome Prices
You're looking at spending RM30 on a weekday and RM35 on the weekend, school/public holiday. If you want to just tag along as a visitor and not skate, it's RM5 per entry. Pretty good for a top notch ice skating rink!

3. Awesome Coaches
If you're the type A kiasu person that needs to be the best, they even provide coaching lessons! You could walk in, or schedule a private or group coaching and the price ranges from RM65 per person to RM380. But RM380 gets you 5 one-on-one lessons with their head coach. Don't play play, their ice rink manager, Mr. Phua was trained by the Olympic coach, Matthew Smith in Los Angeles, USA. He also performed in "Disney On Ice", the world's largest ice show!

4. Rails
And if you're the type that likes to wing it and play it by ear, Icescape designed rails to aid inexperienced ice skaters. All you've got to do is keep your foot on the ice and shuffle forward.

5. These penguins!
Aren't these the cutest things?! These are Penguin Skating Aid for kids. Though, I suppose if you insist, you could use 'em too. These go for RM30 per hour, money is no object to your kid's safety. 

Image credit to hiphippopo.com

Head over to Icescape iOi City Mall and get your Blades of Glory on. But before you do, reserve your carpark in iOi City Mall to save time on parking and spend more time on ice!  

Download the ParkEasy app to make your parking reservation today.

Dengan Hanya RM1, Tempah Slot Parkir anda di IOI City Mall!

Update: Oleh sebab entri blog ini dibuat pada tahun 2017, maklumat harga mungkin tidak dikemaskini, sila rujuk kepada aplikasi ParkEasy itu sendiri untuk yuran letak kereta yang terkini. Terima kasih.

Dalam keadaan ekonomi yang tidak menentu ditambah pula dengan kenaikkan harga barangan, trend berbelanja kebanyakkan rakyat Malaysia semakin berkurangan. Demi mengurangkan beban pembelanjaan rakyat, ParkEasy menawarkan kemudahan perkhidmatan parkir secara online booking dengan hanya RM1. Mulai 14 Januari 2017,  kini anda boleh menggunakan aplikasi telefon pintar ‘ParkEasy’ untuk menempah slot parkir di IOI City Mall pada setiap hujung minggu. Aplikasi ini boleh dimuat-turun di Play Store bagi pengguna telefon pintar Android manakala bagi pengguna  telefon pintar Apple aplikasi ini boleh didapatkan di App Store.

Dengan aplikasi ParkEasy  anda boleh menyemak kekosongan parkir yang terdapat di iOi City Mall dan  menempah slot parkir untuk kenderaan anda dengan menekan butang yang terdapat di paparan skrin aplikasi tersebut. Slot parkir ini akan dibiarkan kosong atau reserve untuk anda selama 1 jam bagi setiap tempahan yang dibuat. Bagi mengelakkan tempahan anda diambil, sebuah penghadang automatik yang telah dipasang di slot parkir tersebut akan dinaikkan sebaik sahaja transaksi tempahan anda berjaya.

Jika tempahan anda berjaya, anda akan diberikan tiket maya serta dinyatakan tarikh dan juga waktu tempahan yang buat. Di paparan tiket itu juga dinyatakan nombor slot parkir yang dikhaskan untuk anda. Apa yang anda perlu lakukan adalah memandu ke slot parkir tersebut. Sebaik sahaja tiba di parkir slot tersebut, anda perlu buka semula aplikasi ParkEasy dan kemudian menekan butang “I’m here” yang terdapat pada paparan skrin aplikasi tersebut. Kemudian secara automatik penghadang yang terdapat di slot parkir anda akan diturunkan bagi membolehkan anda parkir kenderaan anda. Begitu mudah bukan!!

Aplikasi ini adalah percuma untuk dimuat-turun dan bagi setiap permulaan, ParkEasy memberikan 10 kredit secara percuma yang mana nilai 1 kredit bersamaan dengan RM 1. Bagi setiap tempahan, ParkEasy mengenakan caj 1 kredit dan ditolak dari nilai baki yang terdapat dalam aplikasi tersebut. Namun anda boleh menambah nilai kredit melalui aplikasi tersebut dengan menekan butang tambah nilai.

“Perkhidmatan valet tradisional perlu mengenakan bayaran tinggi supaya dapat membayar kos tinggi gaji pekerja dan insurans. Sebab kami menggunakan perkakasan pintar, sistem ParkEasy adalah automatik dan tidak perlu diawasi. Oleh sebab kami tidak mengambil kunci ataupun memandu kereta pelanggan, kami tidak membayar insurans tinggi.” dijelaskan Warren Chan, CEO ParkEasy.

Tempat parkir ParkEasy Reserve di iOi City Mall adalah di lokasi yang amat mudah untuk pengguna. Ia terletak di bawah satu tingkat Premier Parking di zon C berdekatan dengan lobi lif utama Centre Court. Ini pasti menjadi keutamaan penonton wayang filem kerana lif ini bersambung terus ke pintu masuk GSC Cinemas.

“Ia adalah visi ParkEasy untuk memodenkan cara kita letak kereta. Kalau ParkEasy mendapat sambutan baik daripada ramai pengguna, matlamat kami seterusnya adalah untuk mengintegrasikan yuran tempahan dengan bayaran tiket parkir biasa supaya semua bayaran boleh dilakukan secara ‘cashless’.” seperti yang diterangkan oleh Eric Tan, CTO ParkEasy.

Jadi, apa tunggu lagi muat turun sekarang untuk telefon bimbit pintar Apple dan Android daripada App Store masing-masing. Jangan bazir masa dan minyak kenderaan anda mencari parkir. Kini parkir anda ditangan anda.

Bagaimana Merezab dan Parkir di IOI City Mall:

1. Pergi ke Carpark C

2. Selepas melimpasi Premium Parking, anda Sephora akan berada di kiri anda. Pandu ke depan dan pandu ke kiri dan menuju ke LG (a).

3. Ambil tiket letak kereta anda dan teruskan ke ruang letak kereta yang digambarkan dalam peta di atas.

4. Jika anda sesat, gunakan arahan kami di tiang!

Bagaimana Merezab Parkir anda dengan ParkEasy:

1. Muat turun aplikasi ParkEasy

2. Togol "Rizab" dan bukan "Share" di bahagian bawah skrin anda

3. Pilih lokasi anda sebagai IOI City Mall

4. Berpeganglah pada "Reserve a bay"

5. Tiba dalam masa 1 jam dan navigasi ke tempat letak kereta anda

6. Beritahu kami anda berada di tempat anda dan letakkan kereta anda!

The Future of Valet for only RM1

Update: This blog entry was made in 2017 and as such pricing information may be outdated, please refer to the ParkEasy app itself for the up to date parking fees. Thanks.

Gone are the days where valet is a service used only by those who can afford it. In a time where every Ringgit counts, Malaysian startup ParkEasy has released a new service offering to help with the hard times. Launching on 14 January, ParkEasy’s new ParkEasy Reserve service gives you the convenience of valet at just RM1.

Using the ParkEasy app, you can now check for parking availability in iOi City Mall. If you see parking available, you can then use the app to reserve a spot. Then, as long as you arrive within 1 hour of your booking time, the bay will be kept just for you to park.

Upon arriving, you will see that your parking bay is reserved via a smart parking barrier. Just tap a button on your ParkEasy app, and the barrier will then lower for you to park your car. Easy!

For this service, ParkEasy charges only 1 ParkEasy credit and each new user account already has 10 free credits. Just like a regular movie ticket booking fee, it is a one-off booking fee and it doesn’t matter how long you park for. But don’t forget, you will still need to pay your regular parking ticket.

“Traditional valet services must charge a high price to cover salaries and insurance. By using smart hardware, we eliminate the need for on-ground supervision. And since we neither drive nor hold the customer’s keys, we need not purchase expensive insurance. All this means cost-savings that are passed on to our users.” explained Warren Chan, CEO of ParkEasy.

The ParkEasy Reserve bays in iOi City Mall are in a great location, directly one floor below the Premier Parking zone. The bays are located immediately next to the Centre Court lift lobby. This is sure to be a favourite of moviegoers as the lift can be taken straight to the GSC Cinemas entrance.

“It is ParkEasy’s vision to change the way the world parks. If the service receives a good response with many users, our next goal is to integrate the booking fee and parking ticket payment so everything can be done cashless through the app.” added Eric Tan, CTO of ParkEasy.

How to Reserve and Park at iOi City Mall

1. Head to Carpark C

2. Pass by Premium Parking. You will see Sephora to your left. At this point, keep left and drive down to LG (a).

3. Take your parking ticket and proceed to the parking bay illustrated in the map above.

4. If all fails, look out for our directions on the pillars!

How to book your parking with ParkEasy:

1. Download the ParkEasy app

2. Toggle to "Reserve" instead of "Share" at the bottom of your screen

3. Choose your location as iOi City Mall

4. Hold on to "Reserve a bay"

5. Arrive within 1 hour and navigate to your bay

6. Tell us you're at your spot and we'll unblock your parking!

Free credits for your holiday parking!

We're giving away 10 FREE CREDITS for you to use this festive season! 

Don't waste your holiday on parking, it's the season to spend time with the loved ones (as well as shopping!). 

To redeem your 10 FREE credits:

1. Go to "Promotions" in the ParkEasy app
2. Copy the Promo Code below and key it into "Enter Promotional Code"
3. Submit! 

 

Promo Code: XMAS10

Use the Promo Code now! Promo Code ends on the 31st of Dec.

Get free credits with ParkEasy

Fret not dear leavers, your goodwill has not gone unnoticed.

How to get free credits with ParkEasy

We were thinking that it would suck as a leaver if they had to give up his time looking for a parker, only to not be matched with his parker and not get his +3 credits back. Feels bad mang.

That’s when we decided just because you couldn’t match with a parker shouldn’t deprive you of your credits! 

Park Easy is rewarding you +3 credits every time you act as a leaver, parker or no parker. 

Now you'll never be out of credits! Park with ParkEasy today. 

Call your parking partner

Ever notice that little call button on our app? If you thought that it connects you to your matched parker, you're not alone. As it turns out, everyone thought our helpline button was a way to talk to each other.

Why didn't we think of that?

Origin of the 'Call Button'

After multiple “accidental” calls and ad hoc message delivering, we decided enough is enough. 

We brainstormed multiple ways to go about this problem. At one hand, we could just connect users like a normal phone call would, but that would risk users giving out their phone number to other users. 

Decisions, decisions.

So we thought, what if we made users acknowledge that to use this “call” function, they’d have to be willing to display their phone number? Similar to Whatsapp’s “last seen” function, only users that authorise ParkEasy to display their phone numbers could communicate with each other.

We kind of liked that idea, then the possibility of only the minority would allow their phone numbers to be seen. Wouldn’t the call function be redundant then?

The Verdict

Eventually we decided that our user's safety was our upmost priority. So we decided that instead of calling via phone line, users call with their data instead!

Now everyone can connect with their parking partner without compromising their identity. Also, because you’re calling on data, the call is (somewhat) free!

And if you're part of the minority that actually do want to talk to us, just click on the “Help” tab on the right side of the app, and we'll answer your call. 

Need more credits?

Stay tuned for our next update!